Swiss MOOC Service help

Please have a look at our FAQ section first, several common problems have been identified and steps to resolve those problems are detailed there.

In the catalogue of the SMS you can find courses of all our member organisations. Similarly, our support and help is provided by our member organisations:

If you need support or have questions concerning the content, deadlines, examination, grading of a specific course, enrolling:

• Contact the teacher of the course (see the “where to get help“ pages of the course)
• Alternatively, contact local support:
  • FFHS: contact mooc@ffhs.ch
  • ETHZ: contact moocs_torques@let.ethz.ch
  • ZHAW: contact elearning@zhaw.ch
  • EPFL: contact hello@swissmooc.ch
  • University of Lucerne / SPF : contact crghs@unilu.ch

If you want to develop a course for the catalogue:

• If you are teaching at one of our member organisation, contact the local support
  • FFHS: contact mooc@ffhs.ch
  • ETHZ: contact moocs_torques@let.ethz.ch
  • ZHAW: contact elearning@zhaw.ch
  • EPFL: contact hello@swissmooc.ch
  • University of Lucerne / SPF : contact crghs@unilu.ch
• If your institution is not an SMS member organisation, contact: hello@swissmooc.ch