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Swiss MOOC Service help

Please have a look at our FAQ section first, several common problems have been identified and steps to resolve those èroblems are detailed there.

In the catalogue of the SMS you can find courses of all our member organisations. Similarly, our support and help is provided by our member organisations:

If you need support or have questions concerning the content, deadlines, examination, or grading of a specific course:

  • Contact the course team (you can find information on the course team in the welcome or practical matters sections of the course itself).
  • Alternatively, find the general contact information of the organisation below

If you need help enrolling in a course, or you can’t find your course anymore:

  • Contact the organisation offering the course (details below)

If you want to develop a course for the catalogue:

  • If you are teaching at one of our member organisation, contact the local support (see below)
  • If your institution is not an SMS member organisation, contact: hello@swissmooc.ch

If you need help with login, or experience other technical or server issues, please contact the SMS organisation directly: hello@swissmooc.ch

Still need more help?

FFHS: contact mooc@ffhs.ch

ETHZ: contact moocs_torques@let.ethz.ch

ZHAW: contact elearning@zhaw.ch

EPFL: contact hello@swissmooc.ch

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